Why have a whistleblowing hotline?

Internal controls may not always be sufficient to contain a high occurrence of fraud. Hence, a whistleblowing hotline can be a valuable tool for anti-fraud work. It is one of the most effective compliance and early detection tools on issues related to fraud, embezzlement, harassment, theft, corruption, collusion, and nepotism.

Our proprietary Canary™ whistleblowing system allows our clients to uncover problems in its early stage and address them accordingly. Canary™ provides an early warning system against corporate shenanigans and issues that may occur thereafter, such as reputational damage and value loss. Managed by an experienced team, we ensure confidentiality and professional follow-up and reporting.

Integrity Asia, through our proprietary Canary™ whistleblowing system, provides a combination of various reporting channels, centered on our web application.

What is it?

Canary™ Whistleblowing System (Canary™) is a third-party ethics hotline provider that enables the safe, secure, and anonymous reporting of activities involving misconduct, fraud, abuse, and other violations of company policies. Canary™ also offers case management service, which provides clients with notifications, analysis and reporting management.

We are committed to create a safe, secure and ethical work environment. The reports made in the hotline and associated investigatory records will remain confidential.

We offer our whistleblowing services for all companies and institutions located in Indonesia, Malaysia and Thailand.

How it works?

The whistleblower may submit a report through our various channels, such as Phone, Fax, Text Message, or via our 24/7 easy-to-use hotline reporting tools such as:

6 Channels Available

  • Secured Website Form
  • Text Message
  • Phone / Fax
  • Postage Mail
  • Mobile App
  • Email

With our well-trained staff and high-quality analysis, we ensure the confidentiality and security of the whistle-blower while making a report.

Whistleblowing Channels
Secured Website Form

We provide our clients a secured and dedicated website for whistleblowers. All the reports are accessible by customers but Integrity Asia guarantees the anonymity of whistleblowers, under the following options:

  1. The whistleblower can be contacted for additional information and he/she does not place any restriction on the release of his/her contact information.
  2. The whistleblower can be contacted for additional information, but his/her name is kept confidential and is not shared with our client.
  3. The whistleblower chooses to remain anonymous and it is not necessary for him/her to fill out the contact information.
Text Message

The whistleblower has the option to report a case via SMS to Canary™  Whistleblowing Hotline.

Our team will contact the whistleblower and write down his/her testimony on our Secured Website Form

Phone / Fax

Phoning in or sending fax messages are common ways that whistleblowers choose to report fraud and/or any illegal activity. Our hotline operators are trained and ready to receive incoming reports . All calls are recorded and linked to our Case Management System.

HOURS OF OPERATION:

Monday – Friday
8:30 – 18:00

Closed on national public holidays

Postage Mail

Canary™ Whistleblowing Hotline provides clients a postage mail channel. The whistleblower can send a mail to the address set on the Secured Website or on the Mobile App.

Our operators will process the case and will report it on the Secured Website.

Mobile App

Using the latest mobile technology, Canary™ Whistleblowing has developed a matrix mobile application on Android smartphone. The Application is synchronized to our Secured Website System and allows the whistleblower to make a report anytime as well as upload photos, videos or  voice recordings.

Canary Whistleblowing
Mobile App Icon

Email
A whistleblower writing an email
Canary Whistleblowing Hotline - Writing Email

Whistleblowers can report a case via email 24hrs a day and 7 days a week. Through email technology, Canary™ Whistleblowing Hotline has setup a range of features available to clients:

  • Email autoresponder
  • Email redirection service
  • Alias email
  • Push notifications
  • etc…

Case Management System

Canary Whistleblowing System (Canary™) also provides the whistleblowers with their own workspace and our clients with their own case management:

The workflows can be set-up with our clients.

Our References

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